Every time I go, whether I go inside or through the drive thru, they take what I give them and walk around to the other side of the wall and just wait for like 5-10 minutes. It is very annoying and a waste of my time. While traveling in South America I was told to be suspicious of this behavior because it meant the teller was stealing. I didn't expect to find that here.
Nobody knows what to do about anything.... it's like they've never worked with other banks before.
I hate this branch, it must be mismanaged becuase I find myself driving an extra 5 miles to go to the Williams Dr branch and avoid this one in Wolf Ranch at all costs.
It doesn't even pretend to be a real bank. I encountered some people merely hanging around jokingly and these were the
The ATMs are working better now as far as reading your checks when you deposit them. The staff continues to be very friendly and helpful but I still think a bank without tellers is ridiculous. My patience with Capital One grows thinner and thinner. So I use a computerized bank now for efficiency and simplification right? I deposit my check into a computer that has the ability to instantly put that money into my account, yet I have to wait 3 days before it's available, does this make sense? Oh and today is "Columbus day" so my check won't be available for yet another day because the computers have the holiday off? So I have to wait an extra day to go grocery shopping because a computer needs a vacation day. Is it just me or does this all seem like sheer madness?
I love Capital One and all their banking products, but it literally turns my stomach when I have to go to this branch. Keep my money where I can see it please.
employees.
Great customer service. Highly recommend this bank.
Capital One Bank is a US Bank based in Georgetown, Texas. Capital One Bank is located at 1011 W University Ave, Georgetown, TX 78628, USA.
Please contact with Capital One Bank using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Capital One Bank opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Bank in Georgetown