I didn't have a problem with the misunderstanding, what I had a problem with is the manner in which Peyton handled the situation (yelling at the customer?). I called and spoke to Gary, the store manager, he didn't seem to care too much that we were having such a hard time at his store. I then got to talk to the Area manager , James, he seemed to care a little more, but did ask us to leave. All the while, THERE IS A GUY IN SHORTS WITH HAIRY LEGS AND CRUSTY TOES AND FLIP FLOPS IN THE KITCHEN!!!! So I'll pass on that free large pizza�
The pizza they prepared was undercooked. When i went in person to try and resolve issue they gave attitude back like it was my fault that the pizza wasnt cooked right. The staff in the kitchen were dressed inappropriately with sandals and shorts. One of the workers was just puffing cigarettes outside. Gross. Do not come to this gattis location.
I love Mr. Gatti's pizza. It's been my favorite for years. I live in Georgetown but prefer to use the Round Rock location rather than this one.
Average pizza but above average service.
This location will tell you immediately upon requesting delivery that their delivery time is more than 2 hours. It doesn't matter if it's Saturday or the middle of the day in the middle of the week, I've tried many times. Either they need to hire more delivery drivers or the kids that work there don't feel like doing delivery orders & try to scare them off.
We will never come back to this place. My husband bought a pizza today, learned about the rewards program and getting a free large pizza, so he signed up thinking he could get the free large pizza "just for signing up" as the coupon states. However, there is a catch that is not mentioned on the coupon or the text.
" Good pizza but a little small & good service
Gatti S Pizza is a US Meal Delivery based in Georgetown, Texas. Gatti S Pizza is located at 3010 Williams Dr, Georgetown, TX 78628, USA.
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