I was in the general psychiatric wing (longhorn unit) after a failed suicide attempt by overdose. My first two days there were completely awful. I was detoxing from my overdose so was very tired and the shakes and weakness had me in a wheelchair. I was woken up for each meal, but of course did not want any. They left me to sleep it off that day, but no one thought that I may need water to drink or what to do if I needed to get up for some reason (restroom maybe). I finally got myself up the next morning around 5:30 and was given water and a bag of chips since breakfast wasn't until 8:15. By 10:00 I was able to walk on my own and made my way to the front to get some soap so I could wash my hands and hopefully shower. The tech rolled her eyes, huffed, and told me that, "hygiene time is from 6:30-8:00. You should have gotten it then. We will get out the buckets again tonight after dinner." So I was not allowed to wash at all except with water. I had no brush, had no clue what was going on or what was required of me. No one told me anything. I finally broke down and found another patient who seemed nice and they told me what to expect. The staff was very rude and cold - which when you are there because of depression, it actually makes you worse. By day three, things were better because I had meds and a friend there, but the lack of communication between staff was just awful. I had to stay an extra day in that hell hole because they forgot to pass along the message to the next staff member. I would recommend shoal creek over this place for anyone who has a choice. Gbhi is like another reviewer said- one step up from jail. Therapy is minimal. If you need help, this should be only a last resort.
They thought i was joking. lololololololololol
This facility has several issues, but my negative review is about their billing department. We agreed on a payment plan, and I never received a monthly bill. Several months later, I missed a payment by 3 days and was sent to collections. Unheard of given that this is a medical facility, heartless given the dresses on family members requiring such care. Jennifer from Billing was great and tried to help, but ultimately she was unable to correct the sutuation. Now my credit score was damaged adding insult to injury.
Terrible just a step up from jail. Was admitted here by some police officers after my wife called and said she couldn't find me. My stupid drunken self cut into my arm with a kitchen knife and I left to sleep it off in the apartment complex clubhouse. I woke up in this hell hole and was told I couldn't leave ! I was freaking out and said that I didn't belong to be there no one listened or cared. I felt like a prisoner my rights striped away I didn't give consent to be here. Luckily I was able to convince them after the second day. They are obviously just trying to get your insurance money and they don't seem to care if they put crazy people around kids etc.
I found it very clean and the rooms were roomy and hotel-like. The food was good. The staff was professional and caring. They allowed alone time and did not force group participation. I always felt safe. I had spent a few days in Rock Springs and it was total hell.
I asked for a pillow, I never got one. It's also, literally, 0 degrees Celsius in there. And, they need to have a nap time.
Georgetown Behavioral Hospital is a US Hospital based in Georgetown, Texas. Georgetown Behavioral Hospital is located at 3101 S Austin Ave, Georgetown, TX 78626, USA.
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