The hair stylist I had was nice. The salon over all looked nice. The price for having my hair curled was....not what I expected. My hair definitely was not like my picture I showed. I ran out of time so I couldn't really say anything right there and then, noon 12 May 2017. The curls were very weak that they truly fell down as soon as I stepped outside. Not a humid day. My hair takes curls very well. Sadly I feel I could have curled my own hair for the price I paid. I went to the ball with pretty flattened curls.
I then spoke to the receptionist, told her she would either take care of my girls for the price quoted or I would be coming down there for a discussion and I would be reporting deceptive business practices. I was told they would be taken care of. I am waiting right now to see if this shop makes good on their promises.
UPDATE: According to my girls the people at the salon are honoring their commitment and taking care of them. I will wait and see if the owner responds to this post.
The salon and staff were welcoming. Crystal was amazing. She took Her time and gave great suggestions. Best cut and color ever! I have a new primary stylist.
I will never have my girls go here again. They were told one price, went as a walk-in, then told the price was $30 higher. I even verified with my wife what we were told. My girls went in, were told they could not get their hair done unless $30/each MORE was spent -- my oldest started crying, all she had was the cash.
I'm sad to say that after being a Breeze customer for over 9 years I will no longer be taking my business there. For the money you pay for a Master Stylist you'd expect him/her to do your hair from start to finish ,but in my experience that's not been the case. I only see my Master Stylist for the few brief moments it takes her to do my hair color touch up and after that I'm passed off to someone else to wash and style my hair. In another incident, my daughter had come with me to get her bangs trimmed and our stylist told her she didn't have time because she had another appointment immediately after mine. However, she just went to the back of the salon and sat there on her phone for at least 30 min while my daughter got her bangs trimmed by someone else. The experiences I've had there lately are to many to mention. To me it's become more about how many people they can get through the door. I get it it's a business, but in the process the quality of customer service has become very poor.
Got a balyage with Shelly! She's awesome with color!
Breeze Salon Day Spa is a US Beauty Salon based in Georgetown, Texas. Breeze Salon Day Spa is located at 1019 W University Ave, Georgetown, TX 78628, USA.
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